Latest Reviews for Health Insurance

Date Submitted: January 28, 2012
Insurance Provider: United Health Care in Iowa
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 5 out of 10
Cost: 1 out of 10
Recommend: No
Review: Good luck finding a provider!
I am a provider and I am going to let you know that I wont work with United. They have horrible reimbursement rates so low they are not even considered insurance by my colleagues and I. Before you sign on with United, you better call your healthcare providers to make sure they will take United. Good luck with that.
Comments [ 0 ]
Submitted by: Dr, Mike
47 year-old   ::   Male Reviewer   ::   Boone, IA

Date Submitted: January 28, 2012
Insurance Provider: Coventry Health Care in Iowa
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 1 out of 10
Recommend: No
Review: AVOID COVENTRY!!!
STAY AWAY FROM COVENTRY!! THEY ARE HORRIBLE!! I am a provider and I wont work with them. Neither do many of my colleagues. They are unethical and screw providers out of payments for lame reasons leaving us to either write off the bill or pass it on to patients. They should be banned. COVENTRY IS THE POSTER CHILD FOR WHY WE NEED NATIONALIZED HEALTHCARE!!!!! They might be cheap but they are not inexpensive considering so many providers will not work with them!! Just my opinion. Make your own decision by asking around.
Comments [ 2 ]
Submitted by: Dr. Mike
47 year-old   ::   Male Reviewer   ::   Boone, Iowa, USA

Date Submitted: January 19, 2012
Insurance Provider: Humana in Michigan
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Liars
I have stage 4 pancreatic cancer (islett cell tumor) slow growing. I have had 2 major surgeries which has left me on meds for pain management.3 years ago humana all of a sudden STOPPED covering the med I was on, so my Dr. switched me to a different med that I had to have higher dose to have same results as med no longer covered..that went good for a year till they just "bumped" me to tier 2 w/o letting me know, After many calls and letters from my oncology team they put me back to tier 1. Yesterday was my 1st prescription of 2012, When I picked up my meds I was surprised to see I was again bumped to tier 2 w/o being notified. I had to pay the cost since I got nowhere on the phone while standing at the counter getting my script (right after getting my infusions),When home I called humana, got transferred a million times, was finally told thru an appeal they would put me back to tier 1..As I was thanking them, I was cut off and told she made a mistake and I would NOT be put back to tier 1. When I asked why? I was told there was no apparent reason, but they would send me a letter. Bottom line is after they deduct my membership and I pay my co-pay I end up paying $131.00 for a script that only cost $61.89 total,,I fear if I get rid of Humana that when my cancer will worsen and I may need more meds...THEY MAKE IT HARD ON THOSE OF US WHO ARE TERMINAL WITH CANCER AND HAVE SO MANY MORE THINGS TO THINK AND WORRY ABOUT !!..I HATE my CANCER and I Miss my good healthcare I had when working
Comments [ 0 ]
Submitted by: nevergivingup51
51 year-old   ::   Male Reviewer   ::   Monroe Mi.

Date Submitted: January 10, 2012
Insurance Provider: United Health Care in Texas
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: United Healthcare SUCKS
I had Lung Cancer and UNITED HEALTHCARE will not pay for the scans my doctor orders,they say the scans are not medically necessary. They only care about the money not your health. Should be UNITED RIPOFF CARE. It is the only insurnce my company offers or I would change.
Comments [ 0 ]
Submitted by: khog
58 year-old   ::   Male Reviewer   ::   Texas

Date Submitted: January 9, 2012
Insurance Provider: Blue Cross Blue Shield in South Carolina
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 7 out of 10
Recommend: No
Review: Computer is running the show.
BCBS would not pay my routine teeth cleaning and check up because they claim there was a computer error that did not allow them to pay. After calling and them saying they would pay 4 times I decided to get our Consumer Advicate involved. Then they decided to pay $53 of the $150 that was charged because BCBS said that is all there computer system will allow them to pay. They did admit that they put the allow charges in the computer system, but now they can not and will not change them. Biggest waste of money. Someone needs to go to jail.
Comments [ 0 ]
Submitted by: Shayler
38 year-old   ::   Male Reviewer   ::   Duncan, SC

Date Submitted: January 7, 2012
Insurance Provider: Aetna in New York
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: horrific beyond words
i am on my 4th call of the day with Aetna. At the moment the call is clocked at 20 minutes 55 seconds of just being on hold. This is no surprise. I am calling because the script i filled last month (that cost me $40 bucks and i though was pretty steep) has now been increased to $140 to fill. I have been taking the same medication for 4 years. It used to cost me $15 to have it filled with my other insurance. I switched jobs recently and thus got Aetna EPO - $140 to get a script filled is just the most insane thing i have ever heard in my life. If i were to give a chronology of my communication with Aetna today it would take up many pages and end with an Aetna RX member representative hanging up on me.
Comments [ 1 ]
Submitted by: Veryunhappy Aetna Customer
30 year-old   ::   Female Reviewer   ::   NYC

Date Submitted: December 31, 2011
Insurance Provider: Celtic Insurance in California
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: Bunch of crooks...
They charge $9.00 a month just to send a bill. They told me that if I set up auto pay the fee would be waived.They lied!!! Still being charged even with auto pay. I am cancelling! Do not deal with Celtic!!!
Comments [ 2 ]
Submitted by: Norman Lepoff
59 year-old   ::   Male Reviewer   ::   Ca

Date Submitted: December 20, 2011
Insurance Provider: Aetna in Ohio
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: The disappearing check.
My husband has the aetna coverage through his company,end of October he had a heart attack.Aetna sent the forms to be completed to the wrong address,then they claimed they had sent a check.Now the fun begins,they left us to get through Thanksgiving with no money.Now they say they have to wait for the bank to say no-one has cashed the check,I asked the simple question why do we have to wait to see if it is cashed.Surely if it has been cashed they do not expect us to bear the loss.Now Christmas is fast approaching,I asked the idiot on the phone do we wait until Easter?After reading some of the comments on this page I can see why my husbands company is transferring to a better company.God help all the poor souls who remain in this company,move now or you will left with nothing.They are now blaming the bank saying the bank has to confirm no-one has cashed the check and the bank is so busy no-one has time.Just payup aetna and be fair you are the worst company ever.
Comments [ 0 ]
Submitted by: Rosemary
57 year-old   ::   Female Reviewer   ::   Ohio

Date Submitted: December 2, 2011
Insurance Provider: Assurant in Ohio
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Sueing assurant health
I have a serious condition and need surgery and they WILL NOT pay, is this pre exsisting?! HEll no.. I have an attorny and we are filing papers to sue!!! they will not work with myself nor the attorney so hard ball we will play!
Comments [ 0 ]
Submitted by: tiff
23 year-old   ::   Female Reviewer   ::   AMERICA

Date Submitted: November 9, 2011
Insurance Provider: Aetna in New Jersey
Coverage: 1 out of 10
Claims: 4 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Even I am paying Aetna last 10 months they refused
I have dental insurance, I am paying insurance premium since last 10 months. Now I am in dental pain. I contacted Aetna, they said I can only visit after 12/1/2011. today is 11/09. How could they take mony and not provide coverage?

Following is the conversation between me and Aetna rep:

Member: need to set primary care dentist. I want to set following dr. as my provider.
xxxxxxx(name removed)
System: Connection established.
System: Initiating Call, Please Wait.
System: Connecting... An agent will be with you shortly.
System: Welcome to Navigator Chat.
Member: hi
Melissa: Thank you for your question. My name is Melissa. I will be your Aetna One Health Concierge today. May I ask with whom I am chatting?
Member: xxxx xxxx(name removed)
Melissa: Thank you xxxxxx. One moment while I research your question. This may take a few minutes.
Melissa: Thank you for your patience. I have made the selection of Brunswick Dental Care as your primary care dentist. You will be effective on their roster 12/01/2011.
Member: hi
Member: no I need to visit tomorrow
Member: can you change the start date?
Member: I dont have any body registered now
Melissa: Unfortunately, this is how the Dental DMO Policy works. Any changes made before the 15th of the month will be effective the first of the following month. I may contact the dental office and see if they are willing to see you and render services without getting paid for them.
Member: Does that mean I do not have coverage now?
Melissa: With the Dental DMO Policy, you have to elect a Primary Care Dentist (PCD) on file in order to utilize your benefits. The provider gets paid on a monthly basis, based on the names on their roster for that month. You will be able to see the dentist on or after 12/01/2011 for Diagnostic and Preventative Services, Basic Services and Major Services.
Member: Okay in that case as I shall not get coverage before can I get back the premium I paid since start of this plan?
Member: Okay in that case as I shall not get coverage before 12/1/11. can I get back the premium I paid since start of this plan?
Melissa: You would need to contact the Bank of America Global Human Resources Service Center at 1-800-556-6044.
Member: as practically it is disabled for me till 12/1/2011
Member: I will contact them as you could not answer me.
Melissa: Is there anything else I may assist you with today?
Member: for now can you ask "Brunswick Dental Care" if they can provide service to me and render it when the plan is active?
Melissa: You will be effective on their roster 12/01/2011. You are able to contact their office and make an appointment for on or after that date.
Member: okay, can you check this with your higher management that if there is any way you could provide coverage tomorrow?
Melissa: I may contact the dental office and see if they are willing to see you and render services without getting paid for them.
Member: thank you.
Member: Another question: This policy of Aetna I felt unethical. Can I take this conversation as official and publish it in public forum?
Melissa: The dental office is closed for lunch. Unfortunately, this is how the Dental DMO Policy works.
Member: Can I take this conversation as official and publish it in public forum?
Comments [ 0 ]
Submitted by: Arino
37 year-old   ::   Male Reviewer   ::   Somerset