Latest Reviews for Health Insurance
Date Submitted: March 8, 2010
Insurance Provider: Humana in Wisconsin
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 8 out of 10
Cost: 5 out of 10
Recommend: No
Review: Humana - definition of denial
Our company switched to Humana on January 2010. The only thing this company does is deny all claims. I went to an urgent care clinic that was in network and humana denied the coverage. Same with a doctor that was even on their site as in network and they denied that claim too. After many phone calls they did claim they would run the doctor claim through again because there was "some mistake". I have yet to see it come through again differently though. I have never seen such a propensity to deny even standard claims that are shown as covered by their plans. It is awful. Our company switched to Humana to save a quick buck, so now I spend all my time fighting with insurance for basic claims. The old saying holds true - you get what you pay for.
Comments [ 0 ]
Submitted by: Jeremiah
36 year-old   ::   Male Reviewer   ::   Baraboo, Wisconsin

Date Submitted: February 18, 2010
Insurance Provider: Celtic Insurance in Pennsylvania
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: Had terrbile experience with Celtic
I had celtic Individual HSA Insurence in 2008 and 2009. My therapist suggested that I should get depression medication. So, I consulted a physician for prescription lexa-pro. He suggested I should get general health test to ensure I was healthy which I took. The bill was $570, Celtic denied the claim, declaring the reason to be a pre-existing condition. I called Celtic, learned that the information the physician provided to Celtic indicated that the health test were to diagnose the depression. I believed that the health tests had nothing to do with the depression but were general health test that were covered according to my policy documents. Asked my doctor to write to Celtic and explain the tests weren't for depression, which he did. I called Celtic and asked for status, the representative was extremely disrespectful and was rejecting everything I told her. I damned the Celtic in my head and canceled the insurance. Payed the $570 bill, but it shows up on my Credit reports as unpaid and lowers my credit score.
Prior to the above mess, I called Celtic twice to get information about setting up and using Health Savings Account(HSA), didn't get any useful information from Celtic.
I moved to California in March 2009, and Celtic doubled my premium without notifying me. I found out that premium was doubled several month after I moved. If they had notified me, i would have canceled Celtic insurance immediately.
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Submitted by: CeltiHater
31 year-old   ::   Male Reviewer   ::   Atlanta, GA

Date Submitted: February 17, 2010
Insurance Provider: Anthem in Connecticut
Coverage: 7 out of 10
Claims: 7 out of 10
Customer Service: 2 out of 10
Cost: 1 out of 10
Recommend: No
Review: abused
Our policy, for 2 people with a $5,000 Deductible went from $1,000 to $1,850 per month in one increase. When we were told of the new rate we applied for a different policy with them. They "pre-appoved" us then 2 1/2 months later changed their decision leavening us 2 months into the new policy period with the old rate. Pure greed.
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Submitted by: info
64 year-old   ::   Male Reviewer   ::   Connecticut, USA

Date Submitted: February 11, 2010
Insurance Provider: Kaiser in Colorado
Coverage: 5 out of 10
Claims: 5 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: Late premium-able 2 pay soon-no mercy at KP
I lost over half of my customers in the last year (2009). November and December were very hard months with customers deciding to not utilize my services (when they normally do). This means accounts receivable for January and Febuary are thin. Now I am only six days late on my Kaiser premium. (Managed to pay all my January bills-miraculously.) I called Kaiser to let them know that I will be receiving money, but because I am a freelance writer, I do not know when my compensation will arrive. I expect it to be soon, however I am unable to pay the bill right now. The man in accounting did not care. I was told by accounting that they have 'no grace period, no payment plans' and that 'as soon as someone sees the account is past due they will cancel it.' I am not even 30 days late! I am not even 15 days late. I am only six days late. I was transfered around, put on hold, disconnected, and put into the automated system. They made me feel horrible. Now I am determining whether I not pay my electric/gas bill instead. Do I go without heat and electricity or do I pay my health insurance premium? Hmmm. This is a very temporary situation for me, yet Kaiser does not care. I could pay as soon as one of my customers pays me, but Kaiser is unwilling to work with me. 'Thrive, unless you are struggling because of the recession, then in that case, get lost,' should be their new slogan. Their appathy really brought me down. They are just another corporation without a heart.
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Submitted by: Just a blip in the budget-girl
39 year-old   ::   Female Reviewer   ::   Denver

Date Submitted: February 10, 2010
Insurance Provider: Aetna in Massachusetts
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 3 out of 10
Recommend: No
Review: WORST HEALTH CARE I have ever had.
Billing me for going to see my primary care doctor when I was sick. I have to pay OUT OF POCKET for this visit because I didn't first go to my school campus health center. I'm 26...If I get sick I shouldn't have to go to campus health.
Comments [ 0 ]
Submitted by: S
26 year-old   ::   Female Reviewer   ::   Boston

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