| Date Submitted: | August 16, 2010 |
| Insurance Provider: | UNICARE in Illinois |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | No |
| Review: | unprofessional, unreliable, ignorant of basics The claims process is a nightmare. Calliing to follow-up just compounds the nightmare. It's a full time job to follow-up. We have been taken to collections for the 5th time due to a lack of coordination by Unicare. It's a joke trying to talk to someone- it needs to change. |
| Submitted by: | Ticked off customer 40 year-old :: Female Reviewer :: Illinois |