UNICARE

Date Submitted: June 17, 2010
Insurance Provider: UNICARE in Texas
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Unicare Sucks!
I had Unicare insurance through my employer for a number of years. When I needed them, I discovered they really suck! Had a carotid stent procedure in December. Yes, I called re pre authorization, Dr office called twice, hospital called! Unicare told all of us that pre authorization wasn't necessary! When the claim was filed, Unicare denied it because they consider this procedure experimental! So why didn't thay say something to someone before I went to the hospital!!?? That procedure is done here several times a day---my Mother had one 6 months before mine. Apparently, Unicare would have preferred for me to wait 6 to 8 weeks with 80% blockage for a surgeon! Wish they had told me that! My firm was changing insurance companies the next month and I would have waited for a better company! Unicare always did do whatever they could NOT to pay a claim or any part of a claim. I understand they don't write insurance in Texas anymore!! Good news for us!!
Submitted by: Jude
63 year-old   ::   Female Reviewer   ::   Wichita Falls, Tx

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