| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 3 / 12 | 1 / 14 | 15 | 2.33 | 2.14 | 1.74 | 3.07 | 2.32 |
| Date Submitted: | May 12, 2008 |
| Insurance Provider: | UNICARE in Illinois |
| Coverage: | 4 out of 10 |
| Claims: | 2 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 4 out of 10 |
| Recommend: | No |
| Review: | Poor Customer Service UniCare is a terrible insurance company. The customer service is awful. A simple change of address turns into a battle. The employees are extremely unimformed. I would definitley recommend buying elsewhere. Save yourself the stress!! Also, they did not cover my son's well visits or immunizations. Sad! Most insurance companies cover this because it is preventive care. Comments [ 0 ] |
| Submitted by: | LW 26 year-old :: Female Reviewer :: Deerfield |
| Date Submitted: | March 1, 2008 |
| Insurance Provider: | UNICARE in Texas |
| Coverage: | 5 out of 10 |
| Claims: | 5 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Accounts Receivable Sucks! We pay quarterly. They lost my check so I paid by phone only to have the check hit my account a month later??!! After resolving that my following payment was not recorded correctly. It showed the dental was paid but not the health which couldn't be possible because it is all paid on the same check??! Again, go figure. So then they canceled me even though I had paid through the next two months. It took forever to get things straight. I never really had any large claims. Makes me shutter to think how they would mess that up! Comments [ 0 ] |
| Submitted by: | Shoozie 55 year-old :: Female Reviewer :: Houston |
| Date Submitted: | September 17, 2007 |
| Insurance Provider: | UNICARE in Illinois |
| Coverage: | 2 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Skip this One! After much comparing we picked what we thought was the best coverage for the money - N O T !! No matter what the claim it's been denied for some reason or another. I have 5K+ worth of bills from tests resulting from numerous doctor visits. We knew 2K wouldn't be paid due to the deductible. WRONG! So far, they've only put $250 towards the deductible. It's supposed to be PPO yet I'm constantly having to pay FULL amount?? That is provided they pay. They're so proud of their 1-2 day processing but I don't think they even look at anything. Deny, deny, deny, or need more info - anything to keep from paying. Comments [ 0 ] |
| Submitted by: | Frustrated 27 year-old :: Female Reviewer :: Windy City |
| Date Submitted: | July 25, 2007 |
| Insurance Provider: | UNICARE in Illinois |
| Coverage: | 3 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | TERRIBLE!!!!! Unicare seemed like a great plan for me. I was working for myself as a consultant. They did not cover what they said and the 100% dental - right - it has been 4 months and I have made 8 calls to customer service. NOT ONE - supervisors included can tell me what is going on. They say I am covered, not covered, their systems aren't up to date, etc.. TERRIBLE!!!! Comments [ 0 ] |
| Submitted by: | frustrated customer 32 year-old :: Female Reviewer :: Chicago |
| Date Submitted: | July 3, 2007 |
| Insurance Provider: | UNICARE in Texas |
| Coverage: | 3 out of 10 |
| Claims: | 3 out of 10 |
| Customer Service: | 3 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | bad choice It was a bad choice. Even the nurses seemed to have a hard time from rolling their eyes when I told them who my insurance coverage was with. Comments [ 0 ] |
| Submitted by: | Madi 52 year-old :: Female Reviewer :: Austin, Texas |
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