Today's Options

Reviewers
Male / Female		 Recommend
Yes / No		 Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
1 / 3 0 / 4 4 1.00 1.00 1.00 1.25 1.06

Date Submitted: February 13, 2008
Insurance Provider: Today's Options in Wisconsin
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 2 out of 10
Recommend: No
Review: Todays Options RIP OFF!
After deducting their premiums from our account for 8 months, we realized that Today's Options insurance had stopped doing this. Before we noticed this my husband accrued doctor bills, ambulatory surgery bills, etc. When the company,was contacted, we were told that my husband had never been insured because medicare Part B had not been instated in time. When my husband signed up for this advantage plan with a starting date of April 1, 2007 he made it clear that he needed to maintain his own insurance for an additional month in order to have COBRA coverage for me, his wife, till I turned 65. We were told by the district manager, who sold us the policy and the customer service dept. of Today's Options that the coverage of Medicare part B needed to begin within 30 days of the starting insurace date. It Did! Again, starting date 04/01/07...Part B date 05/01/07. We received no notice of any eligability problem so that we could have delt with it. So,although he has a document and a card stating he had coverage... although they took our premiums for 8 months they say my husband was never covered so will not pay the incurred bills. I might add that the company sent us a letter stating rate increases and the booklet of 2008 benefits but NO NOTIFICATION of a problem. Our demands of a rebate of our premiums have also fallen on deaf ears. We are now being flooded with bills stating "insurance denied". STAY AWAY FROM THIS COMPANY!
Comments [ 12 ]
Submitted by: BZ
64 year-old   ::   Female Reviewer   ::   Menomonee Falls, WI