| Review: |
Late premium-able 2 pay soon-no mercy at KP
I lost over half of my customers in the last year (2009). November and December were very hard months with customers deciding to not utilize my services (when they normally do). This means accounts receivable for January and Febuary are thin. Now I am only six days late on my Kaiser premium. (Managed to pay all my January bills-miraculously.) I called Kaiser to let them know that I will be receiving money, but because I am a freelance writer, I do not know when my compensation will arrive. I expect it to be soon, however I am unable to pay the bill right now. The man in accounting did not care. I was told by accounting that they have 'no grace period, no payment plans' and that 'as soon as someone sees the account is past due they will cancel it.' I am not even 30 days late! I am not even 15 days late. I am only six days late. I was transfered around, put on hold, disconnected, and put into the automated system. They made me feel horrible. Now I am determining whether I not pay my electric/gas bill instead. Do I go without heat and electricity or do I pay my health insurance premium? Hmmm. This is a very temporary situation for me, yet Kaiser does not care. I could pay as soon as one of my customers pays me, but Kaiser is unwilling to work with me. 'Thrive, unless you are struggling because of the recession, then in that case, get lost,' should be their new slogan. Their appathy really brought me down. They are just another corporation without a heart. |
