| Review: |
Humana - definition of denial
Our company switched to Humana on January 2010. The only thing this company does is deny all claims. I went to an urgent care clinic that was in network and humana denied the coverage. Same with a doctor that was even on their site as in network and they denied that claim too. After many phone calls they did claim they would run the doctor claim through again because there was "some mistake". I have yet to see it come through again differently though. I have never seen such a propensity to deny even standard claims that are shown as covered by their plans. It is awful. Our company switched to Humana to save a quick buck, so now I spend all my time fighting with insurance for basic claims. The old saying holds true - you get what you pay for. |
