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Stay away from Humana
In January, 2010 my employer contracted with Humana for our medical coverage! It is by far the worst plan I have ever been on!!!! They deny claims without any justification, tell you your doctor is in network and then when a claim is submitted they say he/she is not in the network and deny the claim! Everyone you talk to at Humana gives you a different story and you had better be sure to write down every detail of every conversation because they will deny having told you something that they did. My co-worker was on hold for over 50 minutes waiting to speak to a supervisor who then only said she couldn't really help! Their online provider network is never up to date and it is really difficult to even find a provider, especially in California. |
