CIGNA
Date Submitted: February 1, 2010
Insurance Provider: CIGNA in Virginia
Coverage: 7 out of 10
Claims: 2 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: Never ask questions, never go out of network
As long as you obey the two rules above, most things work fine. If you have a question, make sure you call, get an answer, then hang up and call and ask again. It 100% guaranteed to get you a different answer. So, you'd better call a third time.

Never go out of network or it will take you years to get paid (literally about 2 years to resolve my claim). I went out of network because there was a FIRE at my doctor's office (yes, a fire), and I had to fight for a year to get the claim processed because the doctor wasn't my PCP.
Submitted by: Granny Smith
50 year-old   ::   Female Reviewer   ::   Virginia

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