| Date Submitted: | August 12, 2009 |
| Insurance Provider: | CIGNA in Colorado |
| Coverage: | 5 out of 10 |
| Claims: | 2 out of 10 |
| Customer Service: | 4 out of 10 |
| Cost: | 6 out of 10 |
| Recommend: | No |
| Review: | I have to Justify many of my Doctors Requests! I have NALC which is a division of CIGNA, 1 out of every 3 prescriptions has to be justified by my doctor before NALC will cover them. And when my doctor wants to try different dosages my prescriptions are rejected unless I use Caremark, a mail order company, I do not have time to send in a prescription and wait 10 days to get it filled. I'm currently spending 3-4 hours every 2 weeks on the phone, Faxing letters, and running to my doctors to pick up letters of justification. NALC fights 1/3 of my doctors plans, causes significant delays in my medication. If you have a choice you should NOT choose NALC (CIGNA?) for your insurance! |
| Submitted by: | Mikey 51 year-old :: Male Reviewer :: Arvada, Co. USA |