| Date Submitted: | February 18, 2010 |
| Insurance Provider: | Celtic Insurance in Pennsylvania |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Had terrbile experience with Celtic I had celtic Individual HSA Insurence in 2008 and 2009. My therapist suggested that I should get depression medication. So, I consulted a physician for prescription lexa-pro. He suggested I should get general health test to ensure I was healthy which I took. The bill was $570, Celtic denied the claim, declaring the reason to be a pre-existing condition. I called Celtic, learned that the information the physician provided to Celtic indicated that the health test were to diagnose the depression. I believed that the health tests had nothing to do with the depression but were general health test that were covered according to my policy documents. Asked my doctor to write to Celtic and explain the tests weren't for depression, which he did. I called Celtic and asked for status, the representative was extremely disrespectful and was rejecting everything I told her. I damned the Celtic in my head and canceled the insurance. Payed the $570 bill, but it shows up on my Credit reports as unpaid and lowers my credit score. Prior to the above mess, I called Celtic twice to get information about setting up and using Health Savings Account(HSA), didn't get any useful information from Celtic. I moved to California in March 2009, and Celtic doubled my premium without notifying me. I found out that premium was doubled several month after I moved. If they had notified me, i would have canceled Celtic insurance immediately. |
| Submitted by: | CeltiHater 31 year-old :: Male Reviewer :: Atlanta, GA |
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