| Reviewers Male / Female |
Recommend Yes / No |
Number of Reviews | Coverage | Claims | Customer Service | Cost | Total Average Rating |
| 5 / 6 | 1 / 10 | 11 | 1.18 | 1.36 | 1.19 | 3.45 | 1.80 |
| Date Submitted: | January 27, 2010 |
| Insurance Provider: | Celtic Insurance in North Carolina |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | AVOID AT ALL COSTS! I have been without insurance for about 2 years, due to being laid off at work. Well I finally was able to afford it and looked into what would cover the dr that I had previously had. That was Celtic. Short story, I never had any medical problems before, and I dont have anything major now but out of the 4 prescriptions my dr has written (one that was needed to balance hormonal levels..thus very important) the insurance would only cover 1. and it was a 20 day supply of Soma (which is like 10 bucks without insurance ) for a pinched nerve. I called asking why they wouldnt cover the most important one and they told me that they would have to forward it to their PA department who waited 2 1/2 weeks to tell me that they wouldnt fill it and suggested a different medication which was fine with me. Until i started using it and it caused red welts all over my body (i was obviously allergic) so i contacted the company again to be put on what the dr originally prescribed and they told me i would have to send it in writing as well as my dr would have to. Fine. Done and Done....now 3 weeks after that I still have no medication and I have called them twice a day for the last 3 weeks and keep getting (from their rude phone people) the answer "its still pending" So basically I have a feeling they are just trying to push me until I give up (which i wont) But at all costs DO NOT GO WITH THIS COMPANY....I only took this one because it went well with my Dr. But save yourself the money and the headache. Go with someone with a much better Rep! Comments [ 0 ] |
| Submitted by: | Jackson 33 year-old :: Male Reviewer :: Charlotte,NC,USA |
| Date Submitted: | January 7, 2010 |
| Insurance Provider: | Celtic Insurance in Pennsylvania |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | Horrible Horrible Horrible Insurance At first when I was looking for insurance this looked perfect. I was looking for basic coverage to be able to get medicine and go to the doctor if I was sick. I am a female and we all know that OB/GYN appointments are very important especially when you are 23 or older. I was told the $30 copay would be in affect but that only covered a consultation. Basically for them to say hello to me was covered. Nothing else. I would have to pay for cancer screening and everything else that is normal to be done at the doctor's. Birth control wasn't covered and most other medication weren't covered either. I was allowed 1 doctor's visit per year. Another "hello" visit. Absolutely horrible insurance. Do not waste your time. The woman had to put me on hold every time I had a question. Ridiculous. They should not be allowed to be an insurance carrier. Worst waste of money ever. Comments [ 0 ] |
| Submitted by: | Angry 25 year-old :: Female Reviewer :: Pennsylvania |
| Date Submitted: | November 23, 2009 |
| Insurance Provider: | Celtic Insurance in Florida |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 7 out of 10 |
| Recommend: | No |
| Review: | Worthless Coverage Celtic is cheap but buyer beware. They dont cover costs for Doctors THEY send you to, they refuse medications routinely, requiring hours of calls to fight for claims which are ultimately still unpaid because of monumental energy required to fight for small and large claims. Customer service is run by low-level lackeys who do nothing more than give standard script replies of "sorry for inconvenience" instead of solving actual problems. This is absolutely the WORST insurance company Ive ever even heard about. The cheap premiums are extremely expensive when fighting time and lack of coverage are factored in. Worthless. I encourage all other misguided customer in joining me to file complaint with the State Dept of Insurance (FL: https://apps.fldfs.com/eService/Home.aspx) and Better Business Bureau. Comments [ 1 ] |
| Submitted by: | Unsatisfied Customer 40 year-old :: Female Reviewer :: FL |
| Date Submitted: | April 15, 2009 |
| Insurance Provider: | Celtic Insurance in North Carolina |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 3 out of 10 |
| Recommend: | No |
| Review: | Waste of Time and Money Awful. They hung my pregnant wife, 7 year old son, and unborn daughter out to dry when they found out our daughter was going to be born with a heart defect. They said it was because of a technically wrong answer on the application 7 months earlier. It took them months to file the claims and then they dropped us instead of paying any of it. This is the worst Insurance Company I have ever dealt with. Comments [ 0 ] |
| Submitted by: | chris 23 year-old :: Male Reviewer :: Philadelphia |
| Date Submitted: | February 1, 2009 |
| Insurance Provider: | Celtic Insurance in Michigan |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 1 out of 10 |
| Recommend: | Yes |
| Review: | Buyer Beware Beware - application questions must be answered without error. If you have an error and then have a claim - you are out of luck! They don't want to pay claims and will look to rescind your application! This company should be a last resort! Comments [ 1 ] |
| Submitted by: | Marie 35 year-old :: Female Reviewer :: Michigan |
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