Celtic Insurance

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
5 / 6 1 / 10 11 1.18 1.36 1.19 3.45 1.80

Date Submitted: July 15, 2010
Insurance Provider: Celtic Insurance in Illinois
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Won't Pay Claims! Beware!
One of the absolute WORST health insurance companies I've ever had. My daughter had a claim, but for six months now they keep trying to find a way to classify it as a pre-existing condition (which it is not), so they will not have to cover it. What really bothers me is that my deductible is so high, it ultimately won't cost them any "out of pocket" costs, but I can't get my "final cost" until they settle on this claim.
Comments [ 0 ]
Submitted by: JN11535
45 year-old   ::   Female Reviewer   ::   Chicago, IL

Date Submitted: July 1, 2010
Insurance Provider: Celtic Insurance in Wisconsin
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Total Rip off
DO NOT GET THIS INSURANCE. They take your premiums, up them immediately and do not pay for what they are supposed to cover. Plain and simple. CELTIC IS A FRAUD.
Comments [ 0 ]
Submitted by: Unhappy
51 year-old   ::   Female Reviewer   ::   Midwest

Date Submitted: June 23, 2010
Insurance Provider: Celtic Insurance in Tennessee
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 4 out of 10
Recommend: No
Review: Cheat and Fraud
Guys remember there are so many things in Insurance. I usually check everything, but these guys really cheated me. I had 2 biopsy's done in a doctor visit. Ispite of having an insurance which costs 125 a month I got a bill of 500 dollars, all they say is it is going to your deductible and they pay only 60 bucks.
They first said that the biopsy's were covered in my first call and after the bill they say that the biopsy is lab work and is not covered. They lied to me because I cancelled my insurance after seeing this bill. Please beware guys.
Comments [ 0 ]
Submitted by: Celtic_victim
28 year-old   ::   Male Reviewer   ::   Tennessee

Date Submitted: April 15, 2010
Insurance Provider: Celtic Insurance in Illinois
Coverage: 1 out of 10
Claims: 5 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: BAD BAD BAD BAD
Received insurance in Aug of 2009. Started having female problems in Oct and had surgury. Now they are claiming pre-existing condition. I have not been to the doctor office in 5 years until Oct of 2009. Still have not paid and can not reach anyone at the 1 800 number. Stay away from this insurance company. BAD NEWS!!
Comments [ 0 ]
Submitted by: SHEILA
45 year-old   ::   Female Reviewer   ::   JOHNSTON CITY,IL

Date Submitted: February 18, 2010
Insurance Provider: Celtic Insurance in Pennsylvania
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 5 out of 10
Recommend: No
Review: Had terrbile experience with Celtic
I had celtic Individual HSA Insurence in 2008 and 2009. My therapist suggested that I should get depression medication. So, I consulted a physician for prescription lexa-pro. He suggested I should get general health test to ensure I was healthy which I took. The bill was $570, Celtic denied the claim, declaring the reason to be a pre-existing condition. I called Celtic, learned that the information the physician provided to Celtic indicated that the health test were to diagnose the depression. I believed that the health tests had nothing to do with the depression but were general health test that were covered according to my policy documents. Asked my doctor to write to Celtic and explain the tests weren't for depression, which he did. I called Celtic and asked for status, the representative was extremely disrespectful and was rejecting everything I told her. I damned the Celtic in my head and canceled the insurance. Payed the $570 bill, but it shows up on my Credit reports as unpaid and lowers my credit score.
Prior to the above mess, I called Celtic twice to get information about setting up and using Health Savings Account(HSA), didn't get any useful information from Celtic.
I moved to California in March 2009, and Celtic doubled my premium without notifying me. I found out that premium was doubled several month after I moved. If they had notified me, i would have canceled Celtic insurance immediately.
Comments [ 0 ]
Submitted by: CeltiHater
31 year-old   ::   Male Reviewer   ::   Atlanta, GA