Blue Cross Blue Shield

Date Submitted: July 31, 2008
Insurance Provider: Blue Cross Blue Shield in California
Coverage: 1 out of 10
Claims: 2 out of 10
Customer Service: 4 out of 10
Cost: 2 out of 10
Recommend: No
Review: Why pay for Insurance?
I have had nothing but problems with Blue Shield. My boss told me to find the BEST insurance plan and they would pay whatever premium. SO i thought i had found it. WRONG! First off it took them 2 months to get back to me with an approval. They cover very little, the doc's in the network were mostly qwacks or had too many patients already to even think of caring about me outside of my regular office visit, which even then, when i had an appointment i waited sometimes 2 hours to be seen?!?! I often get letters from my docs office pleading with me to help with getting the claims to go thru, then they just give up and bill me. I have been told that the claims were denied because i was not covered at the time of service...hmm i paid my bill??? The waiting periods are ludicrous. I am VERY DISAPPOINTED with this insurance company, to say the least. One good thing came of it, i know what Q's to ask the next ins. co. when i am shopping around.
Submitted by: Stephanie K.
29 year-old   ::   Female Reviewer   ::   Marina

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