Blue Cross Blue Shield

Date Submitted: January 9, 2012
Insurance Provider: Blue Cross Blue Shield in South Carolina
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 2 out of 10
Cost: 7 out of 10
Recommend: No
Review: Computer is running the show.
BCBS would not pay my routine teeth cleaning and check up because they claim there was a computer error that did not allow them to pay. After calling and them saying they would pay 4 times I decided to get our Consumer Advicate involved. Then they decided to pay $53 of the $150 that was charged because BCBS said that is all there computer system will allow them to pay. They did admit that they put the allow charges in the computer system, but now they can not and will not change them. Biggest waste of money. Someone needs to go to jail.
Submitted by: Shayler
38 year-old   ::   Male Reviewer   ::   Duncan, SC

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