Blue Cross Blue Shield

Reviewers
Male / Female
Recommend
Yes / No
Number of Reviews Coverage Claims Customer Service Cost Total Average Rating
1 / 5 0 / 6 6 2.33 1.50 2.17 2.00 2.00

Date Submitted: September 15, 2008
Insurance Provider: Blue Cross Blue Shield in Mississippi
Coverage: 3 out of 10
Claims: 2 out of 10
Customer Service: 4 out of 10
Cost: 1 out of 10
Recommend: No
Review: Read the fine print
It sounds great but they use their name and write the policy for state insurance for teachers. It is awful! If you read the fine print it pays much better to some doctors than it does to others. Even when a Dr is in their network (and I was told he was in the network) but out of state I was left paying 40% for visits and tests.
Comments [ 0 ]
Submitted by: Gamma
49 year-old   ::   Female Reviewer   ::   Lucedale, Ms

Date Submitted: September 9, 2008
Insurance Provider: Blue Cross Blue Shield in New York
Coverage: 5 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: Premium Disaster
I went with Bule Cross because I was informed they were the best in NY. I did some research and although they have the highest premium costs, I decided maybe they were worth it. HUGE mistake! First, they never sent me a bill or statement of what my premium was going to be. I finally had to call and inquire as to what it would be. I then sent my payment. Then I received a bill that included the next 2 months of service so I sent that $458.00 payment right out. Then, a month later I received a cancellation notice. WHAT?! I called them and they informed me they hadn't received my payment. I then checked my bank statement and sure enough the money had been withdrawn by Blue Cross and yet they had not credited me. So I called them back and sent a copy of the check. They were then supposed to have someone call me back to "re-instate me". I'm still waiting for that call...
Bottom line- look elsewhere! These guys are crooks!!!
Comments [ 0 ]
Submitted by: Littledebq
27 year-old   ::   Female Reviewer   ::   Cambridge, NY

Date Submitted: July 31, 2008
Insurance Provider: Blue Cross Blue Shield in California
Coverage: 1 out of 10
Claims: 2 out of 10
Customer Service: 4 out of 10
Cost: 2 out of 10
Recommend: No
Review: Why pay for Insurance?
I have had nothing but problems with Blue Shield. My boss told me to find the BEST insurance plan and they would pay whatever premium. SO i thought i had found it. WRONG! First off it took them 2 months to get back to me with an approval. They cover very little, the doc's in the network were mostly qwacks or had too many patients already to even think of caring about me outside of my regular office visit, which even then, when i had an appointment i waited sometimes 2 hours to be seen?!?! I often get letters from my docs office pleading with me to help with getting the claims to go thru, then they just give up and bill me. I have been told that the claims were denied because i was not covered at the time of service...hmm i paid my bill??? The waiting periods are ludicrous. I am VERY DISAPPOINTED with this insurance company, to say the least. One good thing came of it, i know what Q's to ask the next ins. co. when i am shopping around.
Comments [ 0 ]
Submitted by: Stephanie K.
29 year-old   ::   Female Reviewer   ::   Marina

Date Submitted: July 8, 2008
Insurance Provider: Blue Cross Blue Shield in Florida
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 1 out of 10
Recommend: No
Review: rip off
I did the on line application, submitted the 50.00. Six months latr, Bluss Cross claimed they lost my application,. They had no record of my money. Try again, they said. No way.They are crooks. Why would I try again, they refused to send me back my refund. But yes, I found an outside agent, and did try again. This time for major medical. I was assured I would be insured. I have no health issues at all, with the exception of anti-anxiety medication. Four months later I was turned down due to issues I didnt have. Where they recieved that report is beyound me, as I have no blood pressue problems, no diabetis, absolutely nothing. According to blue cross they can,t turn anyone down for major medical . Well, they are liars. Read the ad. They state clearly they insure everyone for major medical. I repeat, my health record is clean.
Comments [ 0 ]
Submitted by: agreatcutter
59 year-old   ::   Female Reviewer   ::   Summerfield

Date Submitted: April 8, 2008
Insurance Provider: Blue Cross Blue Shield in Florida
Coverage: 1 out of 10
Claims: 1 out of 10
Customer Service: 1 out of 10
Cost: 4 out of 10
Recommend: No
Review: Very Very Bad
BCBSFL has the worst customer service EVER! They are completely unhelpful. I called prior to my yearly gyn visit to double check the cost of the appointment (since it seems their plans are always being updated), was quoted one price and then got billed for another. When I called to inquire why this happened, they were totally unfriendly and completely unhelpful! Would not recommend. BTW this is the ONLY time I went to the doctor all year after paying $200 a month, they can't even provide a correct cost estimate for my yearly gyn appointment!
Comments [ 0 ]
Submitted by: Unhappy with Health Care
30 year-old   ::   Female Reviewer   ::   Jacksonville FL