| Review: |
Find a different health plan
Atlantis customer service flatly lied to me. I was told when I signed up that a long list of New York City doctors and specialists accepted my coverage. This is false. When I needed a specialist none of the neurologists listed by Atlantis accepted my coverage. Many other doctors still listed on the Atlantis main directory had moved from the listed addresses and could not be found. I consider this to be a classic bait and switch tactic on the part of Atlantis. As it turned out, I could only see one neurologist, one day a week only, who would not take appointments. The patients have to show up at 7:30 am and will only be seen if the doctor has time. Although I was told I would have a large selection of Manhattan specialists, the clinic I was sent to by Atlantis customer service was shabby, run down, and in a bad neighborhood. I am now looking for a new health insurance company. I have yet to find even one drug store that will accept my prescription plan. |
