| Date Submitted: | June 9, 2009 |
| Insurance Provider: | Anthem in Colorado |
| Coverage: | 8 out of 10 |
| Claims: | 7 out of 10 |
| Customer Service: | 9 out of 10 |
| Cost: | 6 out of 10 |
| Recommend: | Yes |
| Review: | Meeting my mediocre expectations We've had Anthem for a couple of years. It is an individual plan, so it is over $300/mo. for myself & my husband (with a fairly high deductible). I appreciate that they are accepted almost everywhere. I also appreciate that the premiums can be done w/ auto pay (although if you don't want this service, I think they now charge you for paper bills). The individual plan doesn't include maternity coverage except "complications of pregancy". I had a miscarriage & had to go to an OB/GYN & have an ultrasound. At 1st, Anthem denied it, but when I called, the representative was quite sympathetic & said it did fall within their definition of complication & processed it accordingly. I used to work for a DR. I think every insurance company is a pain to deal with. Some customer reps are fine & some are incompetent & rude at every company. Anthem is, overall, better than most. |
| Submitted by: | Anthem member 30 year-old :: Female Reviewer :: Colorado |
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