| Date Submitted: | January 22, 2008 |
| Insurance Provider: | Aetna in Maine |
| Coverage: | 3 out of 10 |
| Claims: | 3 out of 10 |
| Customer Service: | 1 out of 10 |
| Cost: | 5 out of 10 |
| Recommend: | No |
| Review: | Fails to follow through and live up to its claims We have had a few different carriers in the small business realm. In 2007 we switched to Aetna and we told it would be almost the same coverage at about $2000 less per employee. They told us generic drugs had a co-pay of $10 but then, after the switch, we discovered that numerous generics are charged at the $40 co-pay rate and only a specific list of generics has a $10 rate. We also were surprised by a cost of 50% of durable goods to be paid by us. Having a CPAP machine due to sleep apnea results in my having to pay an additional $1100 a year. All of that was covered in my previous coverage. |
| Submitted by: | Scott 44 year-old :: Male Reviewer :: Portland |