| Date Submitted: | May 4, 2010 |
| Insurance Provider: | Aetna in Illinois |
| Coverage: | 1 out of 10 |
| Claims: | 1 out of 10 |
| Customer Service: | 2 out of 10 |
| Cost: | 2 out of 10 |
| Recommend: | No |
| Review: | VERY POOR COVERAGE & DECEPTIVE They don't update their doctors, and I haven't found a doctor yet who is in their network. If I go out of network, my $3000 deductible HSA policy becomes $6000 deductible. Also, I found out, after going to a doctor, that they don't count doctor visits or blood work toward the deductible. (I just had $900 worth of lab work done.) So my $200 doctor visit and $900 worth of lab tests don't even count toward my deductible. Also, if you try to call and talk to someone, you have to wait so very long, and sometimes their phone system is down and you can't call at all. |
| Submitted by: | JENNY 59 year-old :: Female Reviewer :: NEAR ROCHELLE ILLINOIS |